Terms & Conditions
Clarity and transparency for our valued customers and partners.
Welcome to SURYA GANTH. By using our website and placing orders, you agree to the following terms and conditions. These terms ensure a fair and premium experience for everyone in our community.
1. Products
We specialize in natural and traditionally prepared Oils, Jaggery, and Cow Ghee. While we strive for absolute accuracy, all product descriptions and images are intended for reference as nature's produce can vary slightly in appearance.
2. Pricing
- All prices listed on our platform are in Indian Rupees (INR).
- We reserve the right to adjust pricing based on market sourcing without prior notice, ensuring we never compromise on quality.
3. Orders & Shipping
- Processing: Orders are typically handled within 1–3 working days with utmost care.
- Delivery: Timelines may vary based on your geographic location and our logistics partners.
- Tracking: Real-time tracking information will be shared immediately after dispatch.
4. Returns & Refunds
- Returns are accepted exclusively for damaged, expired, or incorrect items to maintain hygiene standards.
- Please notify our support team within 48 hours of delivery with valid proof.
- Approved refunds are processed within 7 working days following a standard inspection.
5. Usage Disclaimer
Our products are crafted for personal consumption. We highly recommend checking ingredient lists for potential allergens before use to ensure your safety and well-being.
6. Liability & Governing Law
SURYA GANTH is committed to quality, however, we are not responsible for reactions due to specific allergies or improper storage. These terms are governed by the laws of India.
